General conditions

Compliance with Law 25 (Quebec)


1. Personal Information Protection Officer
The person responsible for the protection of personal information is responsible for ensuring compliance with this policy.
Personal Information Protection Officer
e-mail: info@mbassurance.ca

2. Personal information collected
We may collect the following information:

  • Name, first name
  • Email address
  • Phone number
  • Mailing address
  • Information related to a quote or complaint
  • Site navigation data (cookies, IP address, etc.)

​​​
3. Purposes of the collection
This information is used to:

  • Process your requests for information or quotes
  • To provide you with our services
  • Communicate with you
  • Improving the user experience on our site
  • Comply with our legal and regulatory obligations


4. Consent
By completing a form or browsing our site, you consent to the collection and use of your personal information as described in this policy. You can withdraw your consent at any time by writing to us at the address mentioned above.
​​​
5. Sharing your information
Your information may be shared with:

  • Our authorized employees
  • Partners or service providers (hosting, data processing), located in Quebec or outside Quebec, with the necessary protection measures

No information is sold to third parties.

6. Browsing cookies
Our site uses cookies to analyze traffic and improve the browsing experience. You can manage your preferences or disable cookies at any time through your browser settings.

7. Safety and conservation
We apply strict security measures to protect your data (firewalls, access control, etc.). Information is retained for as long as necessary for the intended purposes and then securely deleted or anonymized.

8. Your rights
In accordance with Law 25, you have the following rights:

  • Access your personal information
  • Request their correction or deletion
  • Withdraw your consent
  • File a complaint with the Commission d'Acces à l'Information


9. Changes
This policy may be updated. Any changes will be posted on this page with a clear mention of when they were updated.
Last updated: July 1, 2025